Thomas Mazzaferro

EVP, Chief Data, AI & Analytics Officer Truist

Tom Mazzaferro joined Truist October 2023 as the Chief Data, AI and Analytics Officer.

Tom comes from a Financial Services background across JP Morgan Chase, Hong Kong Shanghai Banking Corp (HSBC) and Western Union. Throughout his time at JPMC, HSBC and Western Union, he held multiple roles across technology, data, operations, strategy, security lending, finance and risk management including credit risk, stress testing & impairments and Basel Capital. Most recently, Tom was the Chief Digital, Data, and Innovation Officer where he built a strong risk culture, drove business transformation through next-gen technology, launched five digital banks (Germany, Romania, Italy, Poland & Brazil), modernized a core-banking platform, and consolidated 34 data warehouses among other innovations.

Tom has been recognized as Top 10 leaders in AI and the Top 100 Most Influential Leaders in Data for the last 3 years. Tom drove transformation at HSBC and Western Union winning fintech of the year award in 2020 and 2021.    

Mazzaferro earned an MBA from The Ohio State University and his undergraduate degree at Villanova University. When he isn't working, Tom enjoys time with his wife and 2 kids boating, skiing, and swimming.

February 24th | Day 1: A Roadmap For Digital Transformation

8:55 AM CDO Keynote Fireside or Presentation: Becoming A Digital Changemaker And Driving A Successful Transformation Strategy

Successful digital leaders often do more than incorporate the latest technologies. They create paradigm shifts that change the organization’s mentality and approach to banking. These paradigm shifts enable new opportunities (anti-fraud, ai implementation, etc.) that were previously unavailable.

Learn key strategies to embrace change management and listen to a transformation trailblazer discuss their real-world journey.

Crafting a transformation roadmap to keep your efforts on track and on budget
Identifying your internal strengths, weaknesses, and the resources necessary to identify when you need to partner and when to go in-house
Implementing data focused metrics to assess the impact of digital changes both internal and external from workflow efficiencies to customer adoption
Identifying solutions from a variety of business owners to best address pain points and fill gaps that can arise during the transformation journey
Defining what digital maturity is for your organization, to know when the digital transformation “ends” and new goals can be pursued

Check out the incredible speaker line-up to see who will be joining Thomas.

Download The Latest Agenda