Raymond Olsen

SVP, Senior Director of Enterprise Fraud Management Wintrust Financial Corporation

Ray Olsen is an accomplished financial crime executive leader with 19 years of professional banking and financial services experience, specifically in Fraud, AML/BSA and OFAC. He is currently the Senior Vice President Senior Director of Enterprise Fraud Management at the Wintrust Financial Corporation in Rosemont, IL. Wintrust Financial Corporation is a full-service bank, 68 billion in assets, 200 branch locations in IL, WI, IN, MI and FL. Ray leads a large team of Fraud Investigative professional fraud analysts, investigators, and leaders. Ray is a former law enforcement officer and a US Army Reserve veteran.

Day 2: Elevating And Personalizing the Customer Journey

4:10 PM PANEL DISCUSSION: Fraud Transformation: Making Cyber Security and Fraud Prevention A Core Part of Your Digital Transformation

According to the 2025 KPMG US Banking Outlook Survey, security and fraud prevention ranked as the second highest priority behind data driven insights and personalization. It’s a clear reminder that as digital banking evolves, so do the tactics of bad actors.

Join this panel of Fraud Prevention leaders as they share best practices to transform your fraud operations.

Identifying the risks and fraud cases that most affect customers to prioritize areas for improvement
Using AI to identify and flag anomalies in members’ transaction behavior.
Working across teams to identify the right amount of customer friction to prevent fraud, while not turning away potential customers.
Empowering customers with information to recognize fraud, i.e. phishing, romance scams etc

Check out the incredible speaker line-up to see who will be joining Raymond.

Download The Latest Agenda