Josh Hucul

Using Metriciti—ChoiceOne Bank’s internally developed commercial loan origination platform—as a case study, this session explores a key question facing many financial institutions: build or buy?

Approached from a business perspective, the discussion will cover the pros and cons of each path, share practical strategies for success, and highlight lessons learned throughout the development journey. Whether your institution is considering building its own solution or evaluating vendors, attendees will gain actionable insights to guide future technology initiatives.

• Evaluating the Build vs. Buy Decision: Key factors to consider when deciding whether to develop technology in-house or partner with a vendor—including cost, control, scalability, and long-term strategy.
• Lessons from Building Metriciti: Insights into the development process, team structure, and challenges faced while creating a custom commercial lending platform from the ground up.
• Practical Tips for Success: Actionable advice for institutions embarking on tech initiatives—covering stakeholder alignment, resource planning, and how to ensure adoption across the organization.