Jonas Ng

Digital & Fintech Strategy & Innovation KeyBank

Jonas Ng currently serves as COO for Laurel Road, leading operational excellence in customer acquisition, onboarding, credit/underwriting, risk management, quality control, and sales/servicing. Prior to his current role, Jonas served as Head of Digital for Commercial Banking & Enterprise Payments for KeyBank.

He also ran the Financial Wellness Product Team and served as Financial Wellness Strategy leader who brought Financial Wellness to market for KeyBank’s Consumer Bank, from digital product and retail transformation strategies to financial insights and digital personalization.

Throughout his tenure, he has served as a CMO, Chief Product Officer, and Chief Digital Officer for various financial institutions and start-ups, and has had various leadership roles in Finance, Operations, Strategy, Business Development, Mergers & Acquisitions, Application Development, and Innovation.

Currently, Jonas serves on the board of Minds Matter Cleveland, serves as a CollegeNow mentor, and has served on the Board of Directors for Junior Achievement of Central OH. He holds a Bachelor of Science degree in Business Administration from Georgetown University and lives with his family outside Cleveland, OH.

February 24th | Day 1: A Roadmap For Digital Transformation

3:20 PM Panel Discussion Remix: Data Is The New Gold: Executing A Successful Data Strategy To Enable An Effective Digital Transformation

A lack of data integration and ineffective data usage continues to be the pain point of many FIs, bringing transformation plans to a screeching halt as they work to retroactively fix their legacy data issues.

Listen to leading digital banking innovators break down the importance of building a solid data foundation and how this can enable a future-proofed organization.

Evaluating your legacy systems to understand where new technology partners may be necessary to bring in modern functionality
Identifying the most effective ways to clean your legacy data
Revaluating and restructuring organizational siloes to ensure that your data is easily accessible
Ensuring relevant data is available to internal teams so your organization can best serve clients

February 25th | Day 2: Implementing New Gen Tech To Attain Digital Maturity

1:30 PM Presentation: Readying Your Banking Platforms For Future Transformation (Open Banking, AI/GenAI, changes to the regulatory landscape, etc.)

Changes in technology and regulatory oversight are coming at a rapid pace in the banking industry. Hear how to future-proof your banking platforms, product development, and CX/UX for a future marked by constant change:

Considerations with your legacy technology stacks versus more modern tech architectures
Rapid innovation cycles and platforms to aid in your test-and-learn approach
Early use cases for AI and GenAI in your business model
Transforming your platforms to best compete on expected personalization, marketing and product offerings

Check out the incredible speaker line-up to see who will be joining Jonas.

Download The Latest Agenda