Jeff Lunglhofer

Jeff Lunglhofer

CISO CoinBase
Jeff Lunglhofer

As Chief Information Security Officer, Jeff leads Coinbase’s global cyber strategy, operations, engineering, and trust & safety efforts across both retail and institutional businesses, including Web3 and DeFi security through Coinbase’s Blockchain Security and Unit 0x research teams. Prior to Coinbase, he served as CISO at BNY Mellon, where he built and led a 500+ person global cybersecurity program, and previously headed commercial cyber practices at Booz Allen Hamilton.

Elevating And Personalizing the Customer Journey

4:00 PM Fraud Panel Discussion: Making Cyber Security and Fraud Prevention A Core Part of Your Digital Transformation

According to the 2025 KPMG US Banking Outlook Survey, security and fraud prevention ranked as the second highest priority behind data driven insights and personalization. It’s a clear reminder that as digital banking evolves, so do the tactics of bad actors.

Join this panel of Fraud Prevention leaders as they share best practices to transform your fraud operations.

  • Identifying the risks and fraud cases that most affect customers to prioritize areas for improvement
  • Using AI to identify and flag anomalies in members’ transaction behavior.
  • Working across teams to identify the right amount of customer friction to prevent fraud, while not turning away potential customers.
  • Empowering customers with information to recognize fraud, i.e. phishing, romance scams etc

Check out the incredible speaker line-up to see who will be joining Jeff.

Download The Latest Agenda