Brittani Plaisance

Brittani Plaisance, Senior Behavioral Scientist at Symend, has a background in psychology with a PhD in Industrial/Organizational Psychology. In her current role, she leverages this experience and behavioral science principles to empower customers to make positive decisions within their service provider relationships. With a passion for delivering deeply personalized customer experiences, Brittani continues to identify, iterate and deliver new ways to optimize results for Symend’s financial services clients, and by extension, their customers.